Thank you for visiting our site; we do hope we can be of help to you.
That’s all that we’re about here; helping our customers get exactly what they need in terms of promotional merchandise.
We began business in 1996 with a philosophy that remains to this day, namely:
What it boils down to is that we are an honest, experienced and committed group of people who try our very best for our customers whatever their branded merchandise needs.
Promotif originally began as a supplier of in-house printed and embroidered promotional clothing and workwear; but over the years have expanded in size and offering so that we are now also distributors of the full range of promotional items.
Essentially; whatever you’d like your logo, design or marketing message put onto we’re the people to help. We have a range of tens of thousands of stock products that can be over-branded, have the ability to source non-stock items, and can offer a custom-made bespoke service for many options too. In the very rare instances where we can’t produce something ourselves, we’ll give all the help and advice we can to point you in the right direction to get what you want.
We are proud to be Accredited members of the British Promotional Merchandise Association which is the largest promotional product trade association in the industry.
In terms of order management, we have had one or two technical false starts over the years (frustrating and time-consuming!) but are now using industry leading CRM and order processing software that allows us to make everything so much simpler for our customers.
In terms of graphics and logo handling we are experienced users of Adobe Illustrator for print and vector graphics and use market leading Wilcom embroidery software for all things embroidery.
Promotif are by no means the largest distributor in the industry, but we do genuinely believe that we are the best at what we do; we’re just not very good at shouting about it (something that we’re trying to improve)! We are still working for some of our original clients over 22 years later, and rarely lose customers; in fact, of our top 10 clients the average length of working relationship is over 12 years.
We sincerely believe that our honesty, ability and integrity shine through in what we do, so that customers have the confidence to use us time and time again. That is our preferred way of working; to establish a long-term relationship with a client rather than one-off ‘race-to-the-bottom-on-quality-and-price’ orders.
As part of our commitment to our customers, old and new, we offer an unbeatable, no-quibble guarantee; “if you aren’t entirely happy with the products you receive from us then we will either refund or replace them, no question”. It’s not something we ever use; but is there as a genuine fall-back should the need arise, and mainly as an incentive for new customers to give us a try (our existing clients know that it’s not needed!).
Please do get in touch if you have anything at all that you think we may be able to help with … even if it’s just for some advice (which is free!).
Venchen Toll House, Kelso, Scottish Borders TD5 8BZ
Tel: 01573 226 222
Email: [email protected]
Reg. In Scotland No.: SC248342
VAT reg.: 671 3627 32